A Wise Man’s Guide to MTN Mobile Money in Ghana [A MUST READ]


Guide To Mtn Mobile Money In Ghana

MTN Mobile Money, commonly called “MTN MoMo” in Ghana is a secure electronic service.

With MTN Mobile Money wallet, holders can store funds, send and receive money, make payments and do a number of transactions. All you need is a mobile phone with or without having a bank account.

It’s fast, simple, convenient and affordable.

MTN Mobile Money

The coronavirus pandemic have enhanced electronic transactions rather than using physical cash.

The reason is simple, the virus could stay on papers or coins for a couple of days and this could facilitate transmission and spreading of the virus.

So to be on a safer side, use “electronic cash”. That is exactly what the MTN mobile money in Ghana provides.

Not only does it promote health safety measure against the virus, but it is a means to make it possible to send and receive money to and from family and friends on other continents.

Practically, with a mobile phone, you could sit in the comfort of your home and send any amount of money to another here in Ghana with such ease.

Only sending and receiving money?

Oh no!

The MTN MOMO platform has evolved to a stage where one could even pay school fees, DSTV bills, electricity bills and so on with just a few clicks on your mobile phone.

More on this later in this article.

Where from this MTN MOMO someone may ask?

HISTORY OF MOMO IN GHANA

MTN Mobile Money is a money transfer service operated by MTN Ghana. The service was launched in July 2009.

MTN Ghana declared that MTN Mobile Money is a cash management service available on mobile phones or the internet.

MTN Ghana explained that it is mainly about facilitating money transfer for the Ghanaian market. The service can also be used for reloading of MTN airtime units, payment of utility bills, goods and services.

The MOMO service is available to both mobile and non-mobile users. MTN Mobile Money is provided by MTN in partnership with banks.

Mobile Money will also operate through authorized merchants who will facilitate the service on behalf of the partner banks.

MTN Mobile Money comprises of individual (subscriber) and merchant wallets. Wallets (individual & merchant) are created after the registration process is completed on the phone with the selection of a four digit Mobile Money PIN.

The Mobile Money PIN is required to authorize all Mobile Money transactions. No single transaction can be completed without the Mobile Money PIN. Wallet transactions in MTN Mobile Money are in Ghana cedi (MTN Ghana, 2013).

Before mobile money was first introduced in Ghana in 2009, it took a while to gain as much traction as in other African countries because of the “Bank of Ghana’s restrictive 2008 Branchless Banking Guidelines”.

However, five years later, the Bank of Ghana revised the regulations and eventually released new agent and e-money guidelines. These new regulations permitted mobile network operators (MNOs) to own and operate mobile money services under the supervision of the Central Bank.

Not so long after that, the telecommunications networks in Ghana, namely; MTN, the now AirtelTigo, Vodafone and others started mobile money service.

MTN began heavily investing in creating awareness, educating customers and recruiting and training agents and merchants.

According to the latest statistics from the Summary Of Economic and Financial Data, published by the Bank of Ghana in March this year, there are now 32.7 million registered mobile money users, 14.7 million active mobile money accounts and 235,000 active agents.

Within a decade of its inception, mobile money became one of the most preferred payment methods for Ghanaians. From the 2019 report by the World Bank, Ghana is the fastest-growing mobile money market in Africa.

Everyone wants a convenient, easy, and secure means of transacting business. And that is what MoMo seeks to do.

MTN MOBILE MONEY TRANSFER, HOW DOES IT WORK?

Before any mobile money service could work, it needs to be operated and owned by a financial institution such as a bank or a mobile telecommunication network such as MTN, Vodafone, and AirtelTigo.

The MoMo services work on three basic criteria;

Salary Payment

The mobile money services grant a convenient way of disbursing salary among workers. This invention has really helped minimize many challenges both on the side of the employer and the employee.

No need for the employer or the employee to be in a queue at the bank to disburse or withdraw salary. No need to even have a bank account on the side of the employee and many other advantages.

Peer-to Peer Money Transfers

Peer-to Peer, commonly called P2P simply means, transferring mobile money from one individual to another and this is the most common use of MoMo services.

Physical cash could be turned into electronic funds called cash-in services and in turn, electronic funds into physical cash called cash-out through mobile money.

Bill Payment

Again, Mobile Money Services can be used to pay our bills.

You can pay your electricity, water, school fees, DSTV bills, and many other home bills using your mobile phone.

HOW TO BECOME A MOBILE MONEY MERCHANT

A merchant is a local representative of a particular mobile money service provider. The following is a step by step procedure of becoming a merchant of MTN Mobile Money in Ghana.

STEPS:

  1. Dial *5051#
  2. Select Register
  3. Select the region
  4. After registration is complete an SMS with a ref no will be sent to your number.
  5. An MTN Momo agent will be dispatched to inspect your location
  6. After passing inspection, you must fill and submit the following forms for processing
  • Merchant Agreement
  • Merchant Recruitment Form
  • Merchant Account Handler Form

If all details are accurate, your merchant SIM will be ready in 72 hours. For assistance or any questions, please send an inquiry via the form below.

Alternatively, you can dial *100 or call 0244300000.

AMAZING THINGS YOU CAN DO WITH MTN MOBILE MONEY IN GHANA

MTN Mobile Money has evolved dramatically since its launch in 2009. At first, just sending and receiving money and now you can pay your DSTV bills. Some of the amazing things about mobile money services have been elaborated above.

Now let’s look at a few other important activities.

A step to step guide to follow

HOW TO PAY SCHOOL FEES WITH MTN MOBILE MONEY

As already discussed above MoMo has now provided a means for paying school fees. Afraid your kids won’t pay the fees you gave to them in cash? or you are tired walking to the school anytime school fees need to be paid? MTN MoMo to your rescue, follow these steps.

STEPS:

  1. Dial *170#
  2. Enter 2 MoMoPay& Pay Bill
  3. Enter 2 for Pay Bill
  4. Enter 3 for School Fees
  5. Search for School by selecting either Alias by Name
  6. Enter School alias or School name
  7. Enter student ID
  8. Enter Amount
  9. Enter Reference
  10. Enter MM PIN
  11. You will receive Notification of successful payment

HOW TO PAY WATER / ELECTRICITY BILLS WITH MTN MOBILE MONEY

Worried about standing in the long queue to pay your ECG or water bills? Then MTN MoMo is there again for you!

STEPS:

  1. Dial *170#
  2. Enter 2 MoMoPay & Pay Bill
  3. Enter 2 Pay Bill
  4. Enter 1 for Utilities
  5. Enter 1 for ECG/Water Bill
  6. Enter Account number
  7. Enter Amount
  8. Enter Reference
  9. Enter MM PIN
  10. You will receive Notification of successful payment

HOW TO PAY FOR DSTV & GOTV SUBSCRIPTIONS

You can pay your DStv and Gotv subscriptions at the comfort of your home, right on your phone.

STEPS:

  1. Simply dial *170# to access the MTN MoMo menu and select Option 2 – MoMo Pay/ Pay Bill
  2. Select option 2 – TV and Entertainment
  3. Next, select option 1 – DStv/GOtv (depending on what you are paying for) and follow the prompts.

MTN MoMo is safe, fast and secure.

HOW TO BUY TREASURY BILLS WITH MTN MOBILE MONEY

Treasury bills with mobile Money? Yes! MTN makes it possible. This is how.

STEPS TO APPLY FOR TREASURY BILL:

  1. Dial *170#
  2. Enter 5 for Financial Services
  3. Enter 4 for Pension and Investments
  4. Enter 2 Buy Treasury Bills
  5. Select 2 to Apply
  6. Choose Tenure
  7. Enter Amount
  8. Select or Approve Next of KIN
  9. Select 1 to proceed with payment
  10. Enter MM PIN
  11. You will receive a notification for a successful transaction

MTN MoMo is safe and secured.

HOW TO TRANSFER MONEY FROM YOUR BANK ACCOUNT TO YOUR MOMO WALLET

As an employee, you no longer need to rush to the bank to make a withdrawal of your salary. With MTN MoMo, you can transfer any amount from your bank account to your mobile money wallet within a minute.

Here is the correct procedure;

  1. Dial *170#
  2. Enter 5 for Financial Services
  3. Enter 1 for Bank Service
  4. Enter 2 for Transfer from Bank
  5. Select Bank
  6. Select Bank account
  7. Enter Amount
  8. Enter MM PIN
  9. You will receive notification for a successful transaction

Mobile Money has a lot to offer, within a decade of its launch, it has already taken financial services to another level. There are lots of stuff you could do with MTN Mobile money in Ghana today.

CONCLUSION

Mobile Money services have indeed revolutionized the banking sector, business transactions and financial services in Ghana.

MTN Momo in Ghana have not only affected our financial services, but also has a socio-economic impact.

MTN has provided many jobs to these agents and merchants of the mobile money services. In a country of such a high rate of unemployment, MTN has indeed provided a way to at least help reduce the scarcity of jobs.

MTN Mobile Money service is secure, convenient, fast and a reliable means of money transaction.

MTN, everywhere you go!

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